First, you can test us for 6 weeks free of charge and without obligation. More details can be found here. If you already know us and want to become a customer, you will find instructions here.

Yes, you should be convinced of our services. You can test us for 6 weeks free of charge and without obligation, the test ends automatically after 6 weeks. Find more info here. You will receive a personal offer from us before the automatic end of the trial period.

No, they stay the same.

6 months.

We offer this service by default, since our subscribers normally use our service for longer periods. You can also opt to deactivate automatic renewal.

Please tell us to deactivate it when you sign up. This way, you will be asked whether you would like to extend before the end of the contract term.

You can cancel at any time by e-mail or letter during the subscription period.

Yes, this is the only way we can reliably inform you.
You should also change your password, so that the employee can not access to LZ-prognose.de after leaving your company.

For European subscribers a SEPA transfer is preferable.
If SEPA is not available, you can send us a SHARE transfer. Please inform us in advance, if you cannot perform SEPA transfers.
In addition, you can also use credit cards (Mastercard, VISA, American Express) or PayPal.

The credentials must not be passed on to employees in your company, as this is a single-user license. Exception: vacation or illness. We have special discounts for additional licenses.

No, the access data must not be passed on as it is a single-user license. The only exception: vacation or illness. We have special discounts for additional licenses.

The Standard service includes access to all available forecasts in all product groups and the monthly newsletter with a three-month forecast for commodities, including alloy surcharges.
The Compact service includes forecasts for all product types of the 5 major grades 1.4301, 1.4404, 1.4541, 1.4571 and 1.4828 except for tool steel. There Mini keeps the forecasts for the materials 1.2080, 1.2343, 1.2344, 1.2379 and 1.2714. The 3-month forecast contains the same text but only forecasts for the 5 major grades.

No, the mini service offers only this selection. Please choose the standard package instead.

For all material groups except tool steel: 2 months in advance (in the data section of our website).
For tool steel: 3 month in advance (in the data section of our website).
In our monthly newsletter: 3 months in advance for all product groups.
An annual analysis and forecast for the next year is available exclusively for existing customers in autumn at a special price.
Long term forecasts could be creating individually on demand. The cost depends on effort. Please contact us.

Between the 21st of the pre-previous month and the 1st of the previous month, depending on the publication of the previous month’s alloy surcharge.
Example: The July alloy surcharge forecast is announced between May 21 and June 1, depending on when the alloy surcharge for June is published.

The accuracy of our forecasts 4 weeks before announcement of the alloy surcharges reached more than 97% on average. Find more info here.

A historic recalculation scenario shows that it was possible to save between EUR 25-80 per ton on average by applying our forecasts. Find more info here.

We have a very reliable host for our website. Nevertheless, something can always fail. In this case, we have set up an independent, identical mirror page for you to give you access to our forecasts at any time. If you have access problems, please use the website www.LZprognose.de (without hyphen).

Yes. Our site is optimized for smartphones, too.

If the message "An email verification has been sent to your email address." appears when you register, you will always receive an email from the system (sender info@lz-prognose.de) to the stored email address.

However, if you cannot find it in your own email folder, please also check your spam folder.

If the email cannot be found there, please contact your IT department. Usually there are also upstream spam filters that must be deactivated for the sender address (info@lz-prognose.de).

Please check the creation time of the respective link and only use the last one.

Did you really click the last email verification link? If you have requested the verification link several times, only the last link will work.

If anything is unclear, you can trigger a verification link again by entering the access data and then using precisely this link.

If this does not work either, in some cases it can make sense to manually mark the link completely with the cursor, then copy it and then paste it back into your browser. Background: It can be a hidden system spam protection in the email link.

Basically, email verification is only carried out when you log in to a new device. This is saved in your browser via a cookie. This means that if you only ever use one device or browser, there will be no email verification.

However, if an email verification takes place with every new login, then these cookies will not be stored in your browser. In this case, please go to your browser settings once and make an exception for LZ-prognose.de. Our instructions in the following FAQ shows how easy it is.

We have created a small guide for you for the most common browsers. Please click on the browser you are using.

Google Chrome or Chromium
Firefox
Edge

We wish you every success.